Privacy Policy

MySoleMatch ("we," "us," or "our") operates the website located at mysolematch.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using the Site, you agree to the collection and use of information in accordance with this policy. We do not sell, trade, or rent your personal information to third parties.

Information you provide directly: If you contact us via the contact form, we collect your name, email address, and the content of your message. This information is used solely to respond to your inquiry.

Quiz responses: When you use our shoe finder quiz, your answers are used only to generate your shoe recommendation. Quiz responses are not stored on our servers and are not linked to any personal identifier.

Usage data: We use Google Analytics 4 (GA4) to collect anonymized data about how visitors use the Site, including pages visited, time spent on pages, and general geographic location. This data is aggregated and does not identify individual users.

Cookies: Google Analytics uses cookies to distinguish users and sessions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We use the information we collect to:

• Respond to inquiries submitted through our contact form
• Generate personalized shoe recommendations from the quiz
• Understand how the Site is used so we can improve it
• Monitor the Site for errors and performance issues

We do not use your information for advertising targeting, profiling, or any automated decision-making that affects you.

MySoleMatch participates in affiliate marketing programs. When you click a "Check Price" button and make a purchase, we may earn a small commission from the retailer at no additional cost to you.

Affiliate links are identified by the presence of tracking parameters in the URL. Clicking these links may allow the retailer to set cookies on your device in accordance with their own privacy policies. We are not responsible for the privacy practices of third-party retailers.

Our shoe recommendations are based on podiatric research and condition-specific criteria. Affiliate relationships do not influence which shoes we recommend.

We use the following third-party services on this Site:

• Google Analytics 4 - anonymized usage analytics. Governed by Google's Privacy Policy.
• Cloudflare - website hosting, CDN, and security. Governed by Cloudflare's Privacy Policy.

We do not maintain a database of user information. Contact form submissions are received via email and retained only as long as necessary to respond to the inquiry. Google Analytics data is retained for 14 months per Google's default settings.

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

You have the right to request access to, correction of, or deletion of any personal information we hold about you. Since we collect minimal personal data, this primarily applies to contact form submissions. To make a request, email us at [email protected].

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us at [email protected].